Occasionally, IT problems may occur because of a faulty piece of hardware that needs to be replaced or repaired. These instances cannot be performed remotely or over the phone, however Reflexion IT offer professional 'onsite' support should you need it.
IT Support Manager Onsite offers customers pay-per-use onsite IT engineer visits who can provide :
Faulty hardware repair and replacement and repair
Hardware installation and configuration Software installation and configuration
LAN installation, configuration and repair
How much does it cost? From £46 callout including first hour onsite & £36 for additional hours on site. RemoteCare customers receive a discounted rate on hourly rates and NO CALLOUT charges.